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Picture of Elke Haggerty. Elke's optimistic and smiles a lot, and she has a big smile in this picture.

Interpersonal Communication at Work

When we say what we need instead of what is wrong with someone, we build trust, loyalty, and the kind of workplace where people want to stay.  We create emotionally safe workplaces where information is less filtered and ideas are shared openly. When this comes from the top leaders, cultures shift.  

At Process Works – named this because process works – we offer practical interpersonal communication courses designed specifically with your teams and communication goals in mind.

Click on Book Now for a free discovery session.

"I've attended a couple of her workshops and always come away with fresh understanding of how may communication tools impact those around me and how I can make any conversation better."
Eunice FriesenEntrepreneur, City Councillor
“You did a great job Elke and the women loved the session too. I will definitely be recommending you and also will book you again and again and again!!!”
Ejibola A-TEntrepreneur
“Thank you very much for modeling the limitless ways and scenarios of where to use NVC.”
Catrina H.W.Equity, Diversity and Inclusion Professional, Minneapolis
“Although it was a parenting course, I was able to take my learning and transfer it to the classroom as well as to all relationships in my life.”
Brianne M.Teacher
"You presented four times, nearly seven hours with us. I saw how your presentation was covering all items of the topics, you were committed to time, clear, understood to us, sensitive to be slow as we asked because the language difference. Some things could not be measured which is your heart in your work."
Ahmad DobeaPsychologist, Egypt
"It was fantastic - good combination of information from you, and individual and group work."
AnonymousGoal Setting Workshop Participant
"The Anger Accordion is really great!... seems very usable and clear. Can’t wait to practice with it. Grateful to you Elke for the time and thought you put into creating this tool for acknowledging and processing anger."
Beth MCNVC Certified Trainer
"You really are a master communicator, and have such a generous heart."
Kristin HFamily and Children Ministry, St. Joseph Catholic Church
Man walking with leather briefcase in hand, seen from the back, close up

Even in tough environments, we can find ways to feel alive

  • Discover what your team and clients need
  • Gain respect and support by sharing openly
  • Build momentum with solid ideas that get buy-in
  • Create a work environment people want to stay for
Two business women seated at a conference table, working together

You can show the way by modelling it

  • Lead by communicating clearly and respectfully
  • Feel confident when giving honest feedback
  • Inspire intrinsically-motivated transformation
  • Win admiration as a communicator

When we blow our tops, that means we care about something

  • Get curious
  • Emotionally regulate
  • Support others to get clarity by listening empathically
  • Build trust as you resolve differences
Angry man with curled fingers clutched in his mouth and a furled brow - livid with frustration

Nonviolent Communication gives us a specific, doable,  process for connecting

  • Get a fuller perspective
  • Cut to the chase efficiently with a clear model
  • Remove barriers
  • Find constructive, effective ways forward

Custom Private Trainings for Teachers, Early Childhood Staff, and Others who work with Families or Children

Click on Book Now (Calendly) for a free, 20-minute session to start discussing what you need so that we can design a custom training for your group.

What this training looks like – both in terms of the focus of the topics and the logistics, such as the frequency and number of sessions – depends on what you need. We can explore that together, starting with a 20-minute session.

Where would you like to bring more ease and joy to your staff and families?

The first step in making a private booking is deciding where you want to have more clear, effective, and connecting communication. What are you not enjoying? What is working well, already that you want to keep, celebrate, and emphasize? If you are not sure, we can help you discover that.

The next step is booking a 20-minute discovery session through Book Now (Calendly) to create a plan together based on your needs.

Custom Organizational Training

Click on Book Now (Calendly) for a free, 20-minute session to start discussing what you need so that we can design a custom training for your group.

What this training looks like – both in terms of the focus of the topics and the logistics, such as the frequency and number of sessions – depends on what you need. We can explore that together, starting with a 20-minute session.  Some areas of application you might consider include these: 

  • Vision and mission development
  • Setting SMART & Innovative Goals
  • Performance Measurement
  • Communication that encourages  Innovation
  • Conflict Resolution
  • Hosting Effective, Meaningful Meetings
  • Self Management
  • Customer Service
  • Leadership development (communicating in a way that fosters psychological safety, initiative-taking, innovation, and retention)

The first step in making a private booking is deciding where you want to have more clear, effective, and connecting communication. What are you not enjoying? What is working well, already that you want to keep, celebrate, and emphasize? We can help you discover that.

To start, book a 20-minute discovery session through Book Now (Calendly) to create a plan together based on your needs.

Process Works
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